A routine Uber ride turned into a nightmare for a passenger in Bangalore, who reported being verbally abused by the driver after making a simple request. The incident, which occurred on [date], has sparked outrage and raised concerns about passenger safety and professionalism in ride-hailing services.

The Incident Unfolds:

The passenger, who wishes to remain anonymous, booked an Uber ride with the expectation of a smooth and comfortable journey. However, the experience quickly turned sour when the driver began talking loudly on his phone using a speakerphone, causing discomfort to the passenger and their friend.

Request for Change:

Despite politely requesting the driver to either use headphones or postpone the conversation, the situation escalated unexpectedly. The driver allegedly responded with verbal abuse and demanded that the passengers disembark from the vehicle, citing discomfort in riding with them.

Escalation and Humiliation:

In a distressing turn of events, the passenger reported feeling humiliated and unsafe as the driver’s behavior escalated. Adding insult to injury, the driver reportedly attached a photo of the passengers to his complaint, further exacerbating the situation.

Social Media Outcry:

The passenger, shocked and shaken by the ordeal, took to social media platform Twitter to share their experience and raise awareness about the incident. The tweet, addressed to Uber India, highlighted the distressing encounter and called for action to address the issue.

Response from Uber India:

Uber India responded promptly to the tweet, expressing concern over the reported incident and promising to investigate the matter thoroughly. They reiterated their commitment to ensuring the safety and comfort of all passengers and emphasized the importance of respectful behavior from drivers.

Passenger Vigilance:

In light of this incident, passengers are reminded to report any instances of misconduct or discomfort during their rides and to prioritize their safety at all times. Ride-hailing companies like Uber have mechanisms in place to address such issues promptly and ensure a positive experience for all users.

Call for Action:

As investigations into the incident continue, passengers are encouraged to remain vigilant and assertive in asserting their rights and ensuring their well-being during rides. Instances of misconduct or abuse should be reported immediately to the respective ride-hailing company for appropriate action.


This incident serves as a reminder of the importance of accountability and professionalism in the transportation industry, and highlights the need for continued efforts to ensure the safety and satisfaction of passengers in Bangalore and beyond.